Operations & Creative Support Manager

Chaos Co-ordinator ;-)

Koehn & Koehn is not your typical jewelry store, and this is not your typical retail position! Our team values work-life balance, so say goodbye to a 60 hour work week. We prioritize family commitments, and we really DO like working with each other. We also happen to have a great sense of humor and carry some of the most exciting and beautiful jewelry brands in the world. We are looking for an energetic and fashion-forward sales associate who loves working with people.

We’re an established, family-owned jewelry business seeking a highly organized multitasker with a creative edge. This role blends operations, sales support, and light creative work—you’ll keep our business running smoothly while also bringing ideas to life online and in-store.

What You’ll Do:

  • Keep Operations Tight – Approve payroll hours, double-check invoice accuracy, create monthly floor schedules, and make sure fast-selling pieces are always in stock

  • Stay Floor-Aware – Track what’s moving, what’s missing, and what the sales team needs to succeed.

  • Execute Events – Support the team with day-of coordination and event logistics to ensure everything runs flawlessly.

  • Bring the Creative – Assist with Canva designs, Squarespace website updates, and social media posting/organization, while keeping our messaging and culture consistent.

  • Jump Into Sales – Confidently cover the sales floor when needed (busy days, vacations, sick coverage).

Who You Are:

A jack-of-all-trades with both creative and analytical strengths.

Independent, proactive, and motivated—you don’t wait for direction, you make things happen.

Equally comfortable crunching numbers, plotting events, and creating posts for social.  

Adaptable, with the confidence to shift from spreadsheets to sales floor at a moment’s notice.

Obsessed with details, but always keeping an eye on the big picture.

Why Join Us:

You’ll step into a role that’s equal parts backbone and creative spark. If you love organization but also enjoy flexing your design/social skills, you’ll thrive here.  You’ll step into a role that’s dynamic, challenging, and impactful. This is your chance to help shape the future of a beloved local business, blending creativity with operations in a way few positions allow.

Hours:

  • Tuesday - Friday: 10:00 AM – 5:30 PM

  • Saturday: As needed for coverage, 10:00 AM – 3:00 PM
    (Note: All Hours may vary during busy seasons)

We offer competitive pay based on experience.

If interested - please email your resume and cover letter to jenn@koehnjewelry.com