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The Expert That Wasn’t…

Last month my wife Jenn took her bi-yearly dip in the “Let’s shop for different health insurance,” pool.  

She started where the rest of us do: online. (Cue ominous music.)

If you’re like the rest of us, these visits in cyber-space oftentimes end with more questions than answers.  There is too much information, too many choices, and too many pop-up ads that pretend to be useful information.   It can be a huge time suck…and it was. 

Next step: Ask for help.

After several days of on-again, off-again research, Jenn decided it was to ask for help from someone on the inside.  Someone who could make sense of this for us, and then sell us on a program that would save us money, or give us better coverage.  (Preferably both.)

She asked around, got the name of a guy, and gave him a call. (I know, right? She went all old school and picked up the phone!  She’s a rebel that one.) 

He was nice enough, and offered some real hope when he sent a questionnaire for Jenn to fill out.  He said it would help him give us “…the best possible service.”  

She gathered the information and emailed it back to him with a feeling of relief.  We had “a guy” now, and he was going to guide us through the murky waters of a much needed but confusing product, so it felt good. 

But he failed. 

A few days later she got an email back from him.  She was ready to put this insurance thing to bed and move on to bigger and better things, like interviewing designers and consulting with clients.  

Unfortunately that didn’t happen. 

When she opened his email she found 24 attachments of health plans, and a bunch of links for more information.  Gah!   

More information is the last thing she wanted from our guy.  What she wanted was someone “in the business” to lead us to the health insurance promised land.  Our guy failed us.  It was drag.   

What does this have to do with you and Koehn & Koehn Jewelers?

We may not be the biggest kid in the sandbox, but we know our stuff and we’re not afraid to make recommendations, and guide you, if and when you need it.

We’re Pro’s in the diamond and fine jewelry realm, and we work hard to make finding and buying jewelry feel easy.

Forget about information overload and time sucking research when it comes to buying fine jewelry.  Come to us and let us do what we do as we work together to find the right thing for you.

Think of us as “your go-to jewelry people.”  We’re your experts, and we’ll give you as much or as little information as you need to make a good choice.

Thanks for the read and for being part of the Koehn & Koehn story.  You’re awesome.

Best,

Andy Koehn

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